Control room operators, IT managers, and infrastructure architects in mission-critical environments need real-time access to both physical and virtual systems — including shared, dual-screen virtual machines — without compromising performance or user experience. Traditional KVM systems or virtual access solutions restrict user concurrency, require host-side hardware (VM clients), or limit display flexibility. Want to find out how you can lose the legacy equipment baggage?
Enter Emerald® GE Gateway — a high-performance IP-based sharing device that delivers seamless, multi-user access to dual-head virtual desktops with full workspace customization and native multi-monitor support. Emerald provides a unified platform that supports multi-user shared VM access, integrates with both physical and virtual infrastructure, and gives users full control from a single pane of glass using Boxilla® KVM Manager and DESKVUE IP Multi-Source Multi-View Receiver.
Traditional KVMs and virtual access tools restrict concurrent access, killing collaboration and slowing handoffs in 24/7 environments. Emerald GE supports up to 8 simultaneous users per VM — no logouts, no lockouts. As a result, teams can collaborate in real-time on the same virtual machine.
Say goodbye to competing systems that either don’t support multi-monitor VMs or offer clunky, laggy workarounds that break operator workflows. With GE, users get full dual-screen productivity without compromise. Dual-head VM access is treated like native desktops — two independent, draggable tiles with smooth mouse glide are supported on DESKVUE and dual-head receivers.
Operators need not waste time toggling between systems or using fragmented tools to manage physical and virtual environments. Control everything — physical and virtual — from one clean workspace. Emerald GE integrates with Boxilla and DESKVUE, providing access to both VM and hardware-based sources in a single view.
Other solutions require physical hardware at the host, adding cost, complexity, and failure points in virtual setups. In contrast, Emerald GE connects directly over IP using RDP, PCoIP, or PCoIP Ultra. No transmitters. No clutter. Simplify deployments with GE— no VM clients, dongles, or extra rack hardware needed.
Legacy KVM systems don't scale gracefully — adding users or sources means costly hardware refreshes or architectural changes. GE is a license-based model that allows stacking of VM sessions; it integrates into existing IP networks, virtual platforms, and control room layouts. With GE, administrators can scale users, sessions, and displays without re-architecting.
Each Emerald GE unit can service up to 8 VMs (RDP, PCoIP, or PCoIP ultra), allowing for a total support capacity of up to 64 users. GE serves single-head VMs same as multi-head VMs.
Enjoy the simplicity of less clutter and gain fast, seamless, simultaneous connections to single- or dual-head VMs for optimal collaboration in a modern workplace environment. Work better and smarter with Emerald GE.

Learn more:
Emerald IP KVM
Blog: The Move to Virtual Machines in Control Rooms
Blog: Explore Vitrual Machine (VM) Access Using PCoIP Ultra
Emerald GE Product Page